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Answered plainly

Corporate Bank Account Opening in the UAE

Why UAE bank applications are refused — activity mismatch, no substance behind a flexi-desk, unevidenced source of funds, an ownership chain nobody can trace.

27 min read 30 sections Updated
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The step that decides whether the licence was worth buying

A trade licence can be issued in days. The bank account can take two months, and for a meaningful share of new companies it never arrives at all. No other stage of setting up in the UAE has that failure rate, and none is as poorly explained before the invoice for the licence is paid.

The reason is structural. The free zone authority or economic department that issues your licence is selling you a product. The bank is not. It takes on a supervised legal obligation it can be penalised for getting wrong, and separately judges whether your account will earn more than it costs to monitor. Neither question has anything to do with what you paid for the licence, or how urgently you need the account.

This page sets out what the bank is testing, why files fail, what is required, what the account costs to keep open, how long it takes — and what no consultant can do for you. What the engagement itself involves once you have decided to apply, stage by stage, sits on bank account opening assistance.

What changed, and why the advice you were given may be out of date

The UAE was placed on the FATF list of Jurisdictions under Increased Monitoring — the grey list — on 4 March 2022, and removed on 23 February 2024. Almost every horror story you have read about UAE account opening dates from the period in between, when banks tightened onboarding sharply and correspondent banks abroad scrutinised UAE payment flows.

Removal did not loosen the rules. It confirmed the framework had been built, and it has since been rewritten again:

  • Federal Decree-Law No. 10 of 2025 on anti-money laundering and counter-terrorist financing came into force on 14 October 2025, replacing Federal Decree-Law No. 20 of 2018. It widened the perimeter — virtual asset service providers now sit squarely inside it — and increased penalties.
  • Cabinet Resolution No. 134 of 2025, in force 14 December 2025, is the implementing regulation, replacing Cabinet Decision No. 10 of 2019.
  • Cabinet Decision No. 109 of 2023, in force since 6 November 2023, governs beneficial owner procedures. Companies must identify, document and file the individuals who ultimately own or control 25% or more, and keep the record current. Penalties for failing sit in Cabinet Resolution No. 132 of 2023.

Read as dates rather than as a list, that is two years under increased monitoring — 4 March 2022 to 23 February 2024 — with beneficial owner procedures in force from 6 November 2023, a replacement anti-money laundering law on 14 October 2025, its implementing regulation on 14 December 2025, and the SME circular issued 17 February 2026 to take effect in September 2026.

  1. 4 March 2022FATF grey list, UAE addedBanks tightened onboarding; correspondent banks abroad scrutinised UAE payment flows
  2. 6 November 2023Cabinet Decision No. 109 of 2023Owners and controllers of 25% or more must be identified, documented and filed
  3. 23 February 2024FATF grey list, UAE removedConfirmed the framework had been built; it did not loosen the rules
  4. 14 October 2025Federal Decree-Law No. 10 of 2025Replaced the 2018 law, pulled virtual asset service providers in, raised penalties
  5. 14 December 2025Cabinet Resolution No. 134 of 2025The implementing regulation, replacing Cabinet Decision No. 10 of 2019
  6. 17 February 2026SME Customer Protection RegulationIssued as Circular No. 2/2026, with effect deferred to September 2026
  7. September 2026Delays and refusals become explainableBanks must document and explain both to SME applicants, who also gain Sanadak

The effect for a new company is that the evidence pack expected at onboarding — ownership traced to natural persons, a documented source of funds, a business description that matches the licence — is the same pack expected from an established business. Being three weeks old earns no allowance.

What the bank is actually deciding

Four people at a round table at sunset studying a lit model of a bridge

A relationship manager may take your call, but the decision is made by a compliance function you will never meet, answering four questions drawn from the CBUAE's customer due diligence expectations:

  1. Who ultimately owns and controls this company? Not the shareholder on the licence — the natural person at the end of the chain.
  2. What will this account be used for, and does that match the licence? Expected monthly turnover, counterparties, currencies, countries.
  3. Where does the money come from? Both the initial capital and the future revenue.
  4. Can we monitor this relationship for the life of it, at a cost proportionate to what it earns?

Every refusal below is one of those four questions answered badly, or not answered at all.

Why applications are refused

Banks are not obliged to explain a refusal today, and most do not. From September 2026, when the CBUAE's SME Customer Protection Regulation (Circular No. 2/2026, issued 17 February 2026) takes effect, licensed banks and finance companies must document and explain delays and rejections to SME applicants, who also gain access to the Sanadak ombudsman. Until then, and often after, you are left inferring. It is almost always one of the following.

The licensed activity does not match the business

The most common failure, by a distance. The licence says "general trading"; the founder explains in the interview that they run a marketing agency, or a recruitment desk, or a software business. To a compliance officer that is a gap between the permission the state granted and the business described — and an unexplained gap reads as concealment, whether or not anything is being concealed.

This is created at formation, usually because an activity was chosen for price or speed rather than accuracy. It is close to free to fix before the licence is issued, and expensive afterwards.

There is no substance behind the address

A flexi-desk in a low-cost free zone, no staff, no residence visas drawn, a sole shareholder living abroad, and a plan projecting several million dirhams of turnover. Each fact is unremarkable alone. Together they describe a company with no operational footprint in the country where it is asking for an account.

The bank is not judging your ambition. It is asking whether the operation you described could plausibly happen at the address on the licence. Some banks conduct a site visit to find out. A shared desk in a room of two hundred shared desks does not survive one.

The source of funds is asserted rather than evidenced

"Savings" is not an answer. Nor is "family money". Banks want a documented trail: personal bank statements over a meaningful period, a share sale agreement, audited accounts from a prior business, salary credits, a property sale, an inheritance document. If the capital arrived from a jurisdiction with limited banking transparency, expect the bar to be higher rather than the same.

The ownership chain cannot be traced

Holding companies stacked across two or three jurisdictions, a corporate shareholder whose own record is not public, nominee arrangements, or a structure whose only apparent purpose is distance between the operating company and its owner. Cabinet Decision No. 109 of 2023 already requires you to hold this information. If you cannot produce it in a form the bank can verify — attested corporate documents, certificates of incumbency, a chart down to natural persons — the file will not clear.

Counterparty and nationality exposure

Trading with jurisdictions subject to targeted financial sanctions ends an application immediately; screening against the UNSC consolidated list and the UAE Local Terrorist List maintained by the Executive Office for Control and Non-Proliferation is not discretionary. Beyond outright sanctions, each bank applies its own appetite. Customer or supplier concentration in territories a bank has exited, or shareholders and signatories holding passports its correspondent network treats as high risk, produces enhanced due diligence at best and a quiet decline at worst.

That is uncomfortable to write and worse to experience. It is also real, it varies bank by bank, and it is the best argument for choosing where to apply before you apply rather than after a refusal.

Regulated or high-risk activity without the corresponding permissions

Virtual assets, payments, lending, precious metals and stones, and dual-use goods attract scrutiny ordinary service businesses do not. If you are a Designated Non-Financial Business or Profession — a real estate broker, a dealer in precious metals or stones, an auditor, a corporate service provider — you carry your own AML obligations, including enrolment on the UAE FIU's goAML platform, and a bank will ask whether you have met them before agreeing to hold your money. See virtual asset licensing in the UAE if that is your sector.

The file was simply incomplete

An expired passport, a missing attestation, a tenancy contract in a personal name rather than the company's, a memorandum inconsistent with the licence. Banks do not chase. The application sits, ages, and closes.

What banks ask for

Requirements differ by bank and structure. This is the common core; regulated activities and corporate shareholders add to it.

The common core, with the predictable failure beside each: an activity nobody describes in the meeting, a flexi-desk offered as an operating office, corporate shareholder documents that were never legalised — see document attestation — visa quota granted but no visas drawn, statements showing none of the capital being claimed, projections with no contract or customer behind them, and FTA enrolment not yet done, which UAE corporate tax sets out.

The business plan here is written for a compliance reader, not an investor. It answers who pays you, in what currency, from which country, and why.

A complete checklist is still the easier half of this. What moves the outcome is the grade the bank puts on your ownership, your activity and your counterparties, and a UAE bank account is granted on a risk file, not a document checklist works through the structures it treats badly and where a payments account is the honest answer instead.

Some banks also ask for a reference letter from the bank a shareholder or signatory already uses. They ask most often when that person lives outside the UAE and has no local banking history to look at. The letter confirms an established relationship and how long it has run. It does not show where the money came from, so it does not replace the statements in the financial row. Not every bank wants one, and fewer free zones demand one at licensing than agents suggest (see free zone company formation). But a home bank can be slow to produce a letter addressed to a named institution, so ask the target bank at the start whether it will want one.

A hand choosing between three engraved cubes marked bank, growth and shield on a dark tableTwo people beside a tall blue glass sculpture ringed like a lens in a marble atrium

Local banks, international banks and digital-first providers

Three warnings. Those balance figures are indicative bands, not quoted prices — set commercially by each bank rather than by the Central Bank, and revised without notice; confirm the current tariff before you budget. The requirement is usually an average or minimum balance held monthly, not a one-off deposit, and falling below it triggers a charge that surprises founders who budgeted only for setup. And if you will employ staff, confirm before opening that the provider participates in the Wage Protection System — under Ministerial Resolution No. 340 of 2026, effective 1 June 2026, salaries must be paid through it. Getting this wrong means a second account. See HR, payroll and workforce compliance.

Indicatively, and commercially rather than by regulation: AED 25,000 to 150,000 at a local bank, AED 250,000 to over AED 1,000,000 at an international one, and between nothing and AED 25,000 with a digital-first provider that charges a monthly subscription instead.

  1. Local UAE bank25,000 – 150,000The band most new companies are quoted
  2. International bank250,000 and upTo over AED 1,000,000, on a relationship basis
  3. Digital-first provider0 – 25,000A monthly subscription charged instead of a balance

A company account is not the non-resident account you may have read about

Much of what is written about "non-resident accounts" in the UAE describes a personal product. That description then gets applied to companies, where it does not fit.

The account this page is about is opened in the company's name, because the company is the customer. It is normally a current account wherever the shareholders live. Their residence changes how onboarding runs: who has to attend a branch, which identity documents exist, how long the review takes. It does not change the kind of account the company holds.

The personal non-resident account is a different and narrower product. For an individual living outside the UAE it is typically a savings-type account, used with a debit card for withdrawals and payments, usually with no cheque book and no overdraft. A resident with an Emirates ID can hold a current account and apply for a cheque book in the ordinary way. For a founder keeping personal funds in the country before relocating, a non-resident account may be enough. It is not a substitute for the company account. Company money passed through a personal account is exactly the third-party flow a bank's monitoring is built to find.

Older guidance gets two things wrong. First, there is no general rule that an offshore company cannot have a cheque book. The real question for an offshore company is whether a bank will onboard it at all. Once a bank has, the facilities are its own product decision.

Second, a cheque book is not automatic for anyone. The Central Bank requires banks to check a customer's creditworthiness with Al Etihad Credit Bureau before issuing one. A new customer's first book is limited, and a cheque returned for insufficient funds is reported to the bureau and counts against the person who wrote it. A company formed this quarter has an empty credit file, which is part of why the bank looks at the founder instead; a new UAE company has nothing a lender can hold explains why. Landlords and some suppliers still ask for cheques, so ask the bank when your cheque book will be released. Don't assume it arrives with the online banking token.

You can hold dollars or euros, but the tax return stays in dirhams

The UAE has no exchange controls. Most banks will hold a company's money in the major trading currencies as well as in dirhams, usually as extra accounts within the same relationship. Several details vary by bank, so ask before you give customers your payment details:

  • which currencies are offered
  • whether each currency account has its own minimum balance or fee
  • whether a payment arriving in a currency you have no account for is converted automatically

Three things follow:

  • Declare the currencies in the account questionnaire. Money arriving in a currency you never mentioned doesn't match the profile you gave the bank, and that kind of mismatch is what monitoring is built to catch.
  • Price the conversion. Every move between currencies carries the bank's exchange margin. It rarely shows up as a line on the tariff, but it is a cost.
  • The account's currency decides nothing about tax. Article 43 of Federal Decree-Law No. 47 of 2022 requires every corporate tax amount to be stated in dirhams. FTA Decision No. 13 of 2023 sets the order of Central Bank rates you convert with, and the records you keep of it.

A dollar account makes operations easier, and that is all it does. The dirham is itself a dollar position; where that helps you and where it doesn't is covered in your UAE company is a dollar business.

one relationship, several currencies, and a return that only speaks dirhams

What you gainWhat it costs you

  1. Which currenciesMost banks hold the major trading currencies alongside dirhamsWhich ones are offered varies by bank, so ask before you give out payment details
  2. Cost of holdingExtra accounts sit inside the same relationshipEach currency account may carry its own minimum balance or fee
  3. Every conversionYou can bill a customer in the currency they pay inThe bank's exchange margin: rarely a line on the tariff, always a cost
  4. What you declaredDeclared currencies match the profile the bank holdsA currency arriving that you never mentioned is the mismatch monitoring exists to catch
  5. The tax returnThe account itself can hold dollars or eurosArticle 43 requires every corporate tax amount to be stated in dirhams

The minimum balance is only one line of what the account costs

A bank's tariff for business accounts is a schedule of charges, not a single price. The founders it surprises are the ones who read only the balance requirement. The charges fall into a handful of families, and each bank sets its own; the Central Bank does not.

Ask for the current schedule of charges in writing before you sign the account-opening forms. Then read it against how the company will actually operate. One company making a few large international payments a month and another making hundreds of small local ones can pay very different amounts on the same tariff.

From September 2026 the SME Customer Protection Regulation strengthens that request. Licensed banks will have to give SME customers clear disclosure of fees, including a key facts statement, before onboarding and whenever charges change. A disclosed charge is still a charge you agreed to, though.

Overhead view of three colleagues tracing a lit chain of coin markers across a glass table

How long it takes, and what the three-day rule really means

Four to ten weeks end to end for a straightforward application by a resident founder with real premises. Corporate shareholders, offshore structures, regulated activity or non-resident signatories extend it considerably.

You may encounter a three-business-day figure. The CBUAE's account-opening standards do set that expectation — but only where the institution has assessed the applicant as low money-laundering risk and is satisfied with standard due diligence, and the account may open with limited functionality while items are outstanding. A newly incorporated company with a non-resident shareholder and no trading history is not in that bucket. Anyone advertising an account "in 48 hours" is describing a submission, not an approval.

An introduction is not a guarantee

We do not open bank accounts. Neither does any other consultancy in this market, and a firm that tells you otherwise is describing a relationship it does not have.

What an introduction buys is that your file lands with a banker who will read it, at an institution whose appetite matches your activity, ownership and expected flows — rather than in a queue where an imperfect application is declined without comment. That is worth something. It is worth much less than a complete, coherent, honestly evidenced file, which is the part that decides the outcome.

The decision belongs to the bank's compliance function, which does not take introductions, referrals or fees into account and is not permitted to. Be suspicious of three things: a guaranteed account, a success fee that assumes one, and a firm that quotes before asking what your business does.

The account can be closed after it is opened

Onboarding is not the finish line. Banks run periodic KYC refreshes, typically every one to three years, and restrict or freeze accounts when one is ignored — a common and avoidable problem for founders who changed email address and never told the bank.

Accounts are also exited. Transaction patterns that do not match the declared narrative, unexplained third-party inflows, dormancy, a shift into a sector the bank has left, or adverse media on a shareholder can all end a relationship the bank was previously content with. Dormancy is governed by the CBUAE's Dormant Accounts Regulation (Circular No. 1/2020), which sets when an account with no customer-initiated activity becomes dormant and when unclaimed balances transfer to the Central Bank. An account you opened and never used is not a dormant asset waiting for you.

Monitoring also works payment by payment, not only across the whole relationship. A bank may hold a single transfer until you produce what sits behind it. That happens most often with a large payment, an international one, or the first of its kind on the account. The bank may want the invoice, the contract, the shareholder resolution for a dividend, or an explanation of a counterparty it has not seen before. The purpose you state for an outbound payment has to match those documents. A payment in dollars or euros also passes through a correspondent bank abroad, which can return it without asking you anything.

A held payment does not mean the payment was wrong. It means the paperwork wasn't ready when the payment was instructed. Keep the documents for significant payments to hand. Tell the bank about an unusual payment before you send it, not after it has been stopped. And before the first large payment to a shareholder or a parent company, read repatriating profit from a UAE company.

The narrative you give the bank at onboarding is a commitment. If the business changes materially, tell them before their monitoring does.

Borrowing is a separate file, and the account is where it starts

A bank decides an account and a loan by different tests. For the account, it asks who you are and whether it can monitor you. For a loan or other credit facility, it asks what it can take if you do not repay, and what you have done with money before. A company formed this year has no trading record and no assets beyond what its shareholder put in.

That is why a new company's first facility almost always comes back to the shareholder, through one of these:

  • a personal guarantee
  • cash the bank already holds
  • security over equipment, stock or receivables
  • a government-backed guarantee scheme that covers part of a partner bank's loan, where the sector qualifies

What each of those costs you, and when borrowing is the wrong move altogether, is set out in a new UAE company has nothing a lender can hold.

What the operating account contributes is the record. Use it for the business rather than leaving it idle, keep turnover consistent with what you declared, and pay suppliers from it on time. Those statements are the first thing a lender reads when the company does apply.

Where financing is genuinely needed, the useful work is reviewing the offer, not finding one. That means comparing the security demanded, the fees, fixed or floating pricing and the covenants against the alternatives, including not borrowing at all. That review is advice we can give. Nobody arranging a licence or an account can promise you a facility, for the same reason nobody can promise you the account.

Home finance follows the same logic, applied to you personally

A mortgage lender assesses you, not your company. Central Bank regulations cap how much it can lend against the property's value and how much of your income can go on repayments. The current ceilings, and what a Dubai purchase costs to complete, are on our real estate and property investment page.

A founder paid through a company formed this year has little income history a lender can read yet. If buying a home is part of the move, plan it alongside the company rather than after it: settle how you will be paid, and how that will be documented, before a mortgage application asks. We can compare the home-finance options open to you. We do not lend.

Where this service is the wrong purchase

We would rather lose the engagement than sell you an hour that cannot help.

If you have not been licensed yet, you do not need banking advisory — you need the setup done properly. Most refusals are decided at formation, in the choice of activity, jurisdiction and premises. Buying advice at the application stage to compensate for a licence bought on price is the expensive order to do this in. Talk to us about business setup in Dubai instead, and raise banking there.

If the structure genuinely has no UAE substance, preparation will not conjure an account. An offshore vehicle with no trading rights, no visas and no premises has little to point to. Accounts exist for clean asset-holding purposes with well-evidenced funds, but if you were sold an offshore company and a bank account as one package, you were mis-sold.

If the refusal was substantive, consultancy is not the remedy. A sanctions nexus, a beneficial owner who cannot be evidenced, adverse media on a shareholder, an activity the bank has exited — these are structural facts. Repackaging them is not advice, and resubmitting the same file to the same bank makes the next application harder, because refusals are recorded.

If you only need to take card payments and pay a few suppliers, a bank may be the wrong product. A licensed payment provider or electronic money institution can be faster and cheaper. Check three things first: whether it is WPS-capable if you employ staff, whether your counterparties and your free zone or the DLD accept a non-bank IBAN, and how client funds are safeguarded. It is a different product, not a cheaper bank.

If the company was formed principally to get a UAE account for a business operating elsewhere, stop. Monitoring will show the absence of local activity and the account will be exited, often within a year. It is the pattern banks are most alert to, and the one most often sold by firms who will not be there when the closure letter arrives.

Where each of these lands: not licensed yet is a setup question rather than a banking one; card payments and a few supplier runs point to a licensed payment provider or electronic money institution; and no UAE substance, a substantive refusal, or a company formed principally to hold a UAE account for a business operating elsewhere all reach the same place, where no amount of preparation changes the answer.

the engagements we would rather lose than sell

  • Not licensed yetMost refusals are decided at formation: the activity, the jurisdiction, the premises

A setup question, not a banking one

  • Card payments and a few supplier runsFaster and cheaper, if your counterparties and free zone or the DLD take a non-bank IBAN

A licensed payment provider or electronic money institution

  • No UAE substance behind the structureAn offshore vehicle with no trading rights, visas or premises has little to point to
  • A substantive refusal already givenA sanctions nexus or a beneficial owner nobody can evidence is a structural fact
  • Formed mainly to bank a business operating elsewhereMonitoring finds no local activity and the account is exited, often within a year

No amount of preparation changes the answer

What to settle before you apply

  • The licensed activity, matched to the business you will actually run. Everything downstream keys off it.
  • Premises proportionate to the model. A trading company with warehousing needs is not credible from a shared desk.
  • Source of funds evidence assembled in advance, not reconstructed when asked.
  • The ownership chain, short and documented to natural persons, with foreign corporate documents already attested.
  • Consistency across every surface — licence, memorandum, website, business plan and the interview must describe one company.
  • The right bank first, chosen against your activity, shareholder profile and expected flows.
  • Your FTA and MOHRE positions, since both now appear on bank checklists.
  • The currencies you will be paid in and pay out in, declared in the questionnaire and matched to the accounts you ask for.
  • The bank's schedule of charges, read against your own transaction pattern, not only against its minimum balance.
  • Whether the bank will want a reference letter from a shareholder's existing bank, asked early enough to get one.

Nothing here substitutes for advice on your own facts, and no figure on this page should be relied on without checking it against the source cited or the bank's current tariff. If you have already been refused, we would want to see the licence, the structure, what was submitted and the stated reason before saying anything useful about the next application.

Tell us the activity, the ownership, where the money comes from and where it will move, and our team will tell you which banks are worth approaching and what your file is missing. If the answer is that no bank will onboard the structure as it stands, you will hear that first, not last.

Frequently asked questions

Why do UAE corporate account applications get refused?

Almost always for one of seven reasons, and the most common by a distance is a licensed activity that does not match the business described in the interview. After that: no substance behind the address, a source of funds asserted rather than evidenced, an ownership chain nobody can trace to natural persons, counterparty or nationality exposure the bank has no appetite for, a regulated or high-risk activity without the matching permissions, and a file that was simply incomplete. Banks do not chase an incomplete application — it sits, ages and closes.

How long does it take to open a UAE corporate bank account?

Four to ten weeks end to end for a straightforward application by a resident founder with real premises: one to two weeks for bank selection, file assembly and source-of-funds evidence, two to five days for submission and screening, two to eight weeks for compliance review, then three to ten days to activate. Corporate shareholders, offshore structures, regulated activity or non-resident signatories extend it considerably. The three-business-day figure you may have read applies only where the institution has assessed the applicant as low money-laundering risk and is content with standard due diligence.

What minimum balance does a UAE business account need?

It depends on the institution, and the figures are commercial rather than regulated. Indicatively: local UAE banks AED 25,000 to 150,000, international banks AED 250,000 to over AED 1,000,000 on a relationship basis, and digital-first providers between nothing and AED 25,000 with a monthly subscription instead. Two details catch founders out. The requirement is usually an average or minimum balance held monthly rather than a one-off deposit, and missing it triggers a fall-below charge every month it is missed.

Can a bank close the account after it has opened it?

Yes, and onboarding is not the finish line. Banks run periodic KYC refreshes, typically every one to three years, and restrict or freeze accounts when one is ignored — a common problem for founders who changed email address and never told the bank. Accounts are also exited for transaction patterns that do not match the declared narrative, unexplained third-party inflows, dormancy, a shift into a sector the bank has left, or adverse media on a shareholder. Dormancy itself is governed by the Dormant Accounts Regulation, Circular No. 1/2020.

Can the company hold dollars or euros as well as dirhams?

Usually yes. The UAE has no exchange controls and most banks will hold a company's money in the major trading currencies alongside dirhams, generally as extra accounts inside the same relationship. Ask which currencies are offered, whether each carries its own minimum balance or fee, and what happens to a payment arriving in a currency you have no account for. Declare those currencies in the account questionnaire, and remember that Article 43 of Federal Decree-Law No. 47 of 2022 requires every corporate tax amount to be stated in dirhams whatever the account holds.

Will a bank lend to a company formed this year?

Rarely on the company's own strength. An account and a loan are decided by different tests: for the account the bank asks who you are and whether it can monitor you, and for credit it asks what it can take if you do not repay and what you have done with money before. A company formed this year has no trading record and no assets beyond what its shareholder put in, so a first facility almost always comes back to the shareholder — a personal guarantee, cash the bank already holds, security over equipment, stock or receivables, or a government-backed guarantee scheme where the sector qualifies.

Begin with a clear conversation

Tell us what you intend to build.

A consultant will map the structure, jurisdiction, approvals and likely cost against what you actually described — not against a package.

Sending this records your enquiry with us, emails it to our advisory team and adds it to our client record system. We reply within one business day.

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